Privacy Policy

Last updated: November 12, 2026

We collect only what we need to fulfill orders and run the Site, and we never sell your personal information.

What we collect

Order information: name, email, phone, shipping and billing address, order history.
Payment information: processed directly by our payment provider. We do not store full card or bank numbers.
Eligibility records: your research-use confirmation at checkout, including its time and IP address.
Site data: IP address, browser type and pages visited, collected through cookies and analytics.
Communications: messages you send to support.

How we use it

Process, ship and support your orders.
Confirm buyer eligibility and prevent fraud or misuse.
Send order updates, and restock or new-lot emails if you opted in.
Improve the Site and meet legal and payment-processor requirements.

Who we share it with

We share data only with providers who help us operate: our payment processor, shipping carriers, email and hosting providers, and analytics tools. We may also disclose information when required by law.

Cookies

We use essential cookies to run the cart and checkout, and analytics cookies to understand Site use. You can block cookies in your browser, but checkout may not work without them.

Retention and security

We keep order and eligibility records for seven years to meet tax, legal and processor requirements, then delete them. Data is protected with encrypted connections and access controls.

Your choices

Unsubscribe from marketing email using the link in any email.
Ask us to access, correct or delete your personal information by emailing support@polluxpeptides.com. We may keep records the law requires.

Contact

Joel Gravina, doing business as Pollux Peptides · support@polluxpeptides.com